Salesforce Integration

BroadSoft Unified Connector seamlessly integrates BroadWorks and Salesforce, providing an unparalleled way to communicate with customers and business partners. The new joint solution enables Adler Networks customers to integrate the Adler Networks Hosted VoIP platform directly into Salesforce CRM applications, allowing users to access advanced voice features including click-to-dial, recorded-call logging and others. The BroadSoft Unified Connector brings the respective market leaders in hosted communications and CRM together to deliver an essential business solution.

The Unified Connector now supports both the Internet Explorer and Firefox Web browser and runs on Windows XP and Vista. The application can be downloaded by clicking here.

Unified Connector Spec Sheet    Unified Connector Flash Demo

 

Features & Benefits

No PBX, no CRM server required – everything is hosted and managed in the network

Screen pop on inbound and outbound calls based on calling line ID

Information tracking direct from the application - all information auto-logged with the contact file

Integrated call control gives users the ability to control desk phone from the web

Click-to-dial on any contact or number in Salesforce

 

For further assistance or to start your Business VoIP service, please contact a Adler Networks sales representative at 888-490-3090 or by clicking here.